Privacy and cookie policy
At CCell Renewables Ltd (referred to as CCell, “we”, “us”, “our”), we understand that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone that visits our website and only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law, including the General Data Protection Regulation (GDPR).
This privacy and cookie policy will help you understand how we process any and all data collected by us in relation to your use of our website, and what choices you have.
Privacy policy
About us
Our website, https://www.ccell.eco/ is owned and operated by CCell Renewables Ltd, registered in England under number 09862817.
Our contact address is: 37 Allanson Road, Marlow, SL7 1LE, UK
What information do we collect?
We collect the contact and project details you give us through forms, email or telephone. We also keep technical records, such as IP addresses and browser information, to operate and protect the site.
How will we use the information about you?
We will use this information to respond to communications from you.
Website enquiries are sent to our client services team and stored in our customer relationship management system so we can respond and follow up. If that system is unavailable, the enquiry is queued for delivery.
We use the information collected by cookies and similar technologies to analyse how you use our platform with the aim to improve our technical support by resolving technical issues faster and more effectively.
How and where do we store your data?
We only keep your data if we have a valid legal reason to do so and will only keep it for as long as we need to in order to fulfil our contractual or legal obligations or for as long as we have your permission to keep it. Your data will be deleted if we no longer need it to maintain our obligations or if you have requested that we delete it.
Some or all of your data may be stored or transferred outside of the European Economic Area (“the EEA”). If we do store or transfer data outside of the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would within the EEA and under the GDPR.
Data security is of great importance to us. We take steps to protect your data by using data encryption on our websites. Our public website uses HTTPS to protect data in transit.
Campaign links
Some campaign links contain a reference associated with the recipient. We record page opens, clicks, reading activity and form interactions, together with the time, IP address, browser and referrer. These records help our team understand interest in the campaign and follow up on enquiries.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at paul@ccell.eco.
We want to ensure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies
Cookies are text files placed on your computer to collect standard internet information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
You can set your browser not to accept cookies and can also remove cookies from your browser. However, if you do, some features on our website may not function as a result.
You can block the use of cookies altogether by activating the relevant settings in your browser.
Essential cookies
We use cookies where they are essential for the operation of the website, for example, to remember that you are signed in to the website.
Analytics cookies
Optional analytics loads only if you choose “Allow analytics”. Choose “Essential only” to decline, or use “Cookie settings” in the footer to change your choice. Your preference is stored in your browser for up to 180 days.
Analytics helps us understand which pages are used. Campaign-link records described above are recorded by our server separately from optional analytics cookies.
Your rights
The GDPR provides the following rights for individuals:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling
The Information Commissioner’s Office guide explains these rights.
If you have any queries concerning these rights, or any questions, please email us at paul@ccell.eco
General
Other websites
This website contains links to other websites. This privacy policy only applies to this website. So, if you follow a link to other websites you should read their privacy policy.
Changes to our privacy policy
We will keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated on the 27 October 2026.
Contact us
If you have any queries concerning this privacy policy, your personal information or any questions on our use of the information, please email us at paul@ccell.eco or write to us: CCell Renewables Ltd, 37 Allanson Road, Marlow, SL7 1LE, UK